A private AI assistant trained on your procedures, your ticket history, and your documentation. Answers in your team's format. Runs on your hardware. Never touches a third-party cloud. Built specifically for the MSPs drowning in the same twenty questions every week.
Built with best-in-class open-source AI infrastructure
Enterprise-grade fine-tuning, accessible to small and mid-sized businesses. The same methodology Fortune 500 companies pay $50K+ for, delivered at a fraction of the cost.
Language models trained on your ticket history, documentation, and standard procedures. The model learns your world during training โ not generic internet data.
Models deployed directly on your hardware or private server. Zero cloud dependencies, zero data exposure, full offline capability. Works when the internet doesn't.
Optional monthly retainer keeps the model current as your data grows. New tickets, new procedures, new clients โ the model stays aligned to your business.
Built from the ground up for businesses with HIPAA, SOC 2, or attorney-client privilege obligations. Data handling spelled out in contract. Deletion confirmed in writing.
Our approach isn't just private. It's smarter than what's sold to you as "AI for business" today.
Fine-tuning embeds your procedures into the model's weights during training. It doesn't "search" your documents at runtime โ it already knows the answer.
Domain-specific training keeps responses within your scope of work. The model stays in its lane because it was built for your lane.
Consumer GPU, enterprise server, air-gapped network. The same model runs on $300 hardware or $30,000 hardware โ your choice, your budget.
If OpenAI changes their pricing, their terms, or goes out of business tomorrow, your tool still works. You own the weights. They can't be revoked.
They look the same in a demo. They are not the same product. Here's the structural difference between renting intelligence and owning it.
Transparent. Well-documented. No black boxes.
You export ticket history, documentation, and procedures from your systems. Transferred via encrypted channel. Never touches a third-party AI service โ ever.
Training runs on my local GPU using LoRA/QLoRA methodology. Your data never leaves my machine. Progress reports shared throughout the process.
Full delivery: model weights, inference scripts, documentation. Deployed on your infrastructure. My copies of your data deleted in writing within 7 days.
If you have internal procedures your team references daily โ and client data that can't leave your network โ you're exactly who this was built for.
No per-seat fees. No per-query charges. No vendor lock-in. One price, one deliverable, yours forever.